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HVAC Lead and Dispatch Engine
Product PrototypeConnecting customer acquisition, AI intake, dispatch, field operations, and payment.
This product concept connects an HVAC company's public website, online booking, AI voice intake, customer records, technician dispatch, job tracking, and invoicing.
My role: Product Designer and Systems Architect
Business objective
Help local service businesses capture and manage the complete customer journey from first contact to completed payment.
Selected capabilities
- Conversion-focused service website
- Online appointment booking
- AI voice dispatcher
- Customer and booking management
- Technician assignment
- Live job-status tracking
- Daily scheduling
- Invoice creation
- Service-area lead analysis
- Internal dispatch dashboard
Full write-up in preparation
This project is presented at its real status: Product Prototype. A detailed write-up with verified results will be published here once that material is approved. Nothing on this page claims work that has not been done.
- Status
- Product Prototype
- My role
- Product Designer and Systems Architect
- Focus areas
- AI voice intakeDispatchJob trackingInvoicingLocal service
Have a similar problem in your business?
Tell me how the process works today and what you need it to do instead.